I've received the wrong item? What do I do?

We are sorry that the item you have received is incorrect and we would certainly love to resolve this for you. Return the item back to us by clicking here


Our return portal does state that a return fee is debited for all returns however your item will be inspected upon receipt into our warehouse which means no return charge will be debited from your refund amount.


Please add a note inside your parcel if you wish for a replacement to be issued and our returns team will action accoridnly, *Depending on stock availability* 

Alternatively you will be refunded to your original payment method once the parcel is received into our Distribution Centre and you will be notified via email once processed.

 

International customers: Please contact our customer service team by clicking here, Please ensure photos are provided as this will be needed to generate a free label

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